Shipment confirmation and order tracking
As soon as the shipping company has picked up the packages from our warehouse you will receive an email from the shipping company. This email will include your personal Track&Trace code to follow your package.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
BlueBottleLove Europe is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.